Privacy Policy | Remflow

Remflow and its affiliates (hereinafter referred to as "the Company," "we," "us," or "our") are dedicated to safeguarding and respecting your privacy. Our commitment aligns with the Privacy Act 1988 and the National Privacy Principles integral to that legislation.

This Privacy Policy, in conjunction with our Terms and Conditions, oversees the collection, processing, and utilization of your Personal Information. "Personal Information" refers to data that personally identifies you or allows the reasonable ascertainment of your identity, encompassing details such as your name, address, email address, and other contact information.

The primary objectives of this Privacy Policy are to inform you about:

1. The types of Personal Information we may collect and its potential uses.

2. Our utilization of information related to IP Addresses and the use of cookies.

3. How your Personal Information may be disclosed to third parties.

4. Your ability to access, correct, update, and delete your Personal Information.

5. The security measures implemented to prevent loss, misuse, or alteration of Personal Information under our control.

Gathering and Use of Personal Information

We may gather your Personal Information if you utilize this website, establish an Account via remflow.net, or conduct transactions on remflow.net. Additionally, Personal Information may be obtained from recorded telephone conversations and publicly available registers. The collection serves both legal obligations and the efficient provision of our services.

Types of Personal Information collected may include your name, photographic identification, address, phone number, email address, banking details, date of birth, and Transaction information.

We may use your Personal Information for purposes such as:

1. Enabling you to open and operate an Account on remflow.net.

2. Facilitating Transactions on remflow.net.

3. Corresponding with you regarding your Account and Transactions.

4. Analyzing the usage of our provided services.

5. Meeting legal and regulatory requirements, including dispute resolution.

6. Providing information about products, services, and promotions.

7. Conducting market research, surveying User needs, and opinions.

Notably, while providing Personal Information is voluntary, refusal may limit our ability to offer services.

IP Addresses

We may collect information about your computer, including IP address, for system administration and security screening. This data is statistical and doesn't identify individuals.

Disclosure of Personal Information

Personal Information is utilized as indicated at the time of collection or as outlined in this Privacy Policy. It may be shared with affiliates, agents, service providers, and law enforcement bodies, as required by law.

Access and Changing of Personal Information

You can access and request corrections to your Personal Information by emailing us. We aim to respond within 14 days, and charges may apply for certain requests.

GDPR (EU General Data Protection Regulation)

For GDPR-related requests, visit your profile page or contact us to access, update, correct, or delete personal data.

Security

We implement reasonable measures to protect Personal Information but do not guarantee against misuse or unauthorized access.

Retention of Personal Information

Personal Information is retained only as necessary, adhering to legal requirements. Specific retention periods apply to Account and Transaction information.

Authorized Actions in Fraudulent Activities

We may provide information to victims and involved parties in cases of account-related fraudulent activities or legal violations.

Links

Our Privacy Policy applies to our Site, and we are not responsible for third-party sites linked from remflow.net.

Changes

Policies and features may be updated at our discretion, with notices posted on our website.

Access Rights to Personal Information

You can request access, correction, and blocking of inaccurate data by contacting us at support@remflow.net.

For inquiries or concerns about our Privacy Policy, contact us at support@remflow.net. If you have complaints, reach out to the Privacy Commissioner after initial contact with us.