Remflow Terms of Service
Last Updated: 01-08-2024
1. Introduction
Welcome to Remflow!
Remflow operates under a currency exchange license issued within the European Union.
These Terms of Service ("Terms") govern your use of our website, mobile applications, and services ("Services"). By using Remflow, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Services.
2. Eligibility. To use Remflow, you must be at least 18 years old and have the legal capacity to enter into a binding contract in your jurisdiction. By using our Services, you represent and warrant that you meet these eligibility requirements.
3. Account Registration. To access certain features of Remflow, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Services. Remflow provides peer-to-peer (P2P) remittance and currency exchange services, enabling users to send and receive funds across borders using various traditional and digital currencies. Our Services are unavailable in the following countries and regions: Any OFAC or EU sanctioned country, USA, Russia, Iran, Iraq, Venezuela, Syria, Somalia, Burma, North Korea and further countries listed below
5. Fees and Exchange Rates. Remflow charges fees for transactions, which will be clearly disclosed before you confirm any transaction. Exchange rates are determined by the market and may fluctuate. By using our Services, you agree to the fees and exchange rates applicable at the time of the transaction.
6. Payout Options. Remflow offers various payout methods, including bank transfers, mobile wallets, and cryptocurrency. The availability of specific payout options may vary depending on the country and currency. Processing times and fees may differ depending on the payout method chosen.
7. Compliance and Security. Remflow is committed to complying with all applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. We implement industry-standard security measures to protect your data and transactions, including encryption, multi-factor authentication, and transaction monitoring.
8. User Responsibilities. You agree to use Remflow's Services only for lawful purposes and in compliance with these Terms. You must not use our Services to engage in any illegal or fraudulent activity, including money laundering, financing terrorism, or violating sanctions.
9. Prohibited ActivitiesUsers are prohibited from:
- Attempting to bypass security measures.
- Using the Services for any illegal or unauthorized purpose.
- Misrepresenting their identity or transaction details.
- Engaging in fraudulent or deceptive activities.
10. Termination. Remflow reserves the right to suspend or terminate your account at any time, without notice, if you violate these Terms or if we suspect fraudulent or illegal activity. You may also terminate your account by contacting us, but you will remain liable for any outstanding obligations.
11. Limitation of Liability. To the fullest extent permitted by law, Remflow, its affiliates, and its service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising out of or in connection with your use of the Services.
12. Dispute Resolution. Any disputes arising out of or relating to these Terms or the use of Remflow’s Services shall be resolved through binding arbitration, in accordance with the rules of the [applicable arbitration body]. The arbitration will take place in [jurisdiction], and the language of the arbitration will be English.
13. Governing Law These Terms shall be governed by and construed in accordance with the laws of Lithuania, without regard to its conflict of law principles.
14. Changes to Terms. Remflow may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our website or through other communication channels. Your continued use of our Services after any changes to the Terms constitutes your acceptance of the new Terms.
Restricted Countries - services may be unavailable or restricted.
Country
Barbados
Belarus
Botswana
Burundi
Cambodia
Central African Republic
Cuba
North Korea
Democratic Republic of Congo
Ghana
Iran
Iraq
Jamaica
Lebanon
Liberia
Libya
Mali
Mauritius
Mongolia
Myanmar (Burma)
Nicaragua
Pakistan
Palestine
Panama
South Sudan
Syria
Uganda
Venezuela
Yemen
Zimbabwe
United states of America
Authority
FATF (High-Risk)
US OFAC (Certain Sanctions)
FATF (High-Risk)
US OFAC (Certain Sanctions)
FATF (High-Risk)
US OFAC (Certain Sanctions)
US OFAC (Certain Sanctions)
FATF (High-Risk) US OFAC
US OFAC (Certain Sanctions)
FATF (High-Risk)
FATF (High-Risk, CfM) US OFAC
US OFAC (Certain Sanctions)
FATF (High-Risk)
US OFAC (Certain Sanctions)
US OFAC (Certain Sanctions)
US OFAC (Certain Sanctions)
US OFAC (Certain Sanctions)
FATF (High-Risk)
FATF (High-Risk)
US OFAC (Certain Sanctions)
FATF (High-Risk) US OFAC
FATF (High-Risk)
US OFAC (Certain Sanctions)
FATF (High-Risk)
US OFAC (Certain Sanctions)
FATF (High-Risk, CfM) US OFAC
FATF (High-Risk)
FATF (High-Risk) US OFAC & EU
US OFAC (Certain Sanctions)
FATF (High-Risk) US OFAC
Internal Policy